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Order Issues

No cancellation of order is accepted after transaction completed

If you have received the wrong order, or your order does not arrive, please contact us via email info@rosehipvital.com.hk or call us at 852 9858 7246 and we will re-ship the order immediately.

Faulty or Damaged Return Policy

In the unlikely event that your order is damaged in transit, please email our Customer Service team at info@rosehipvital.com.hk or call us at 852 9858 7246 and give a full detailed description of the problem / damage, as well as your name, contact number or email address, and we will be in touch to resolve it.